• Installation and Configuration of Linux Systems (Infrastructure as Code) including back-end databases and scripts for specific applications and use cases.
• System Maintenance to ensure reliable performance by managing, coordinating, and implementing software upgrades, patches, hotfixes on servers.
• Monitoring System Performance including development and deployment of solutions so that the system remains usable for all personnel.
• Maintaining System Security by actively identifying faults and vulnerable areas within the system’s architecture and proactively develop protections.
• Providing Technical Support and Guidance to developers to answer technical questions or resolve issues with server-side performance.

• Server administration experience - with a background in Linux server setup, deployment, and maintenance (including Infrastructure as Code).
• Programming and coding skills - you automate system & administrative tasks using state-of-the-art technologies.
• Analytical skills - you are able to examine error logs, system performance data, and user information to ensure a high level of usability and reliability.
• Information security background - you are familiar with best practices and techniques to maintain and enhance information security.
• Problem-solving skills - you are a creative and proactive individual who comes up with new solutions' propositions easily.
• Very good command of English.

Would be an asset
- Hands-on experience in deploying and managing services in Azure
- Good knowledge of Polish

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
• DEVELOPMENT. We take the time for intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
• EDUCATION. You can freely use our internal language courses and, in addition, we offer you opportunities for professional and personal development through regular training courses.
• FLEXIBILITY. With us, you can work fully remotely or use one of our modern offices. Your work-life balance matters for us. Your working hours will be flexible.
• SUPPORT AND FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. We focus on direct contact - we all speak by name, regardless of the position.
• POSSIBILITY TO MAKE A CHANGE. You will have the opportunities to heavily impact the project by proposing new solutions and implementing your own ideas quickly.

expondo Polska sp. z o.o. sp. k. https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

As Fronted Engineer in our Shop User Experience Team, you will have a real impact on the development of our ecommerce platforms and customers all over Europe. The role is meant to drive the change through our frontend stack to move it towards future. 

YOUR RESPONSIBILITIES

• Development and maintenance of the frontend side of our e-commerce platform; we emphasize ownership of software we build
• Participating in the architecture design of the system
• Reviewing and giving constructive feedback on others’ code
• Learning new technologies, keeping abreast of existing technologies and helping to introduce them where appropriate
• Supporting us to move our frontend towards future

• Senior level approach - outcome oriented
• Very good practical knowledge of JavaScript, HTML5 and CSS3
• Strong development basis (data structures/design patterns/algorithms)
• REST API based, asynchronous application development experience
• Broad experience in frontend engineering using modern frameworks (preferably Vue.js)
• Mobile-first approach
• Experience with Gitflow workflow
• Very good command of English in speaking and writing
• Teamwork skills, proactivity, willingness to learn

Would be an asset
- Knowledge of pre-processors and bundlers (Sass/Less/Webpack)
- Familiarity with Atlassian ecosystem (Bitbucket/Jira/Confluence)
- Backend technologies experience (Node.js/PHP)
- TDD experience

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
• DEVELOPMENT. We take the time for intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
• EDUCATION. You can freely use our internal language courses and, in addition, we offer you opportunities for professional and personal development through regular training courses.
• FLEXIBILITY. With us, you can work fully remotely or use one of our modern offices. Your work-life balance matters for us. Your working hours will be flexible.
• SUPPORT AND FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. We focus on direct contact - we all speak by name, regardless of the position.
• POSSIBILITY TO MAKE A CHANGE. You will have the opportunities to heavily impact the project by proposing new solutions and implementing your own ideas quickly.

expondo Polska sp. z o.o. sp. k. https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

Your main goal as Backend Engineer in our Product Data Catalogue Management Team will be the development and maintenance of our systems that are responsible for the creation and distribution of product information & content across all our sales channels used by customers all over Europe.

YOUR RESPONSIBILITIES

• Development and maintenance of our PIM platform based on Akeneo
• Development of the systems supporting data product distribution across our technology landscape
• Creating new (micro)services in PHP
• Participation in the architecture design of the system
• Reviewing and giving constructive feedback on others’ code
• Learning new technologies, keeping abreast of existing technologies and helping to introduce them where appropriate
• Supporting us to be more cloud-centric 

• Having at least 2 years of experience as PHP Software Engineer
• Knowing at least one of the PHP frameworks (Symfony required)
• Having practical knowledge of object-oriented programming
• Experiences with software architecture definition, REST APIs, unit testing
• Working experience with automated integration tests and CI/CD approach
• Experience with GIT & Atlassian tools
• Knowledge of relational databases (MySQL)
• A business-oriented approach towards software requirements and development
• Very good command of English in speaking and writing
  
  
  

Would be an asset
- Good practical knowledge of JavaScript
- Hands-on experience in using Docker
- Understanding of Domain-Driven Design
- Experience with Azure (Terraform) and "monitoring first" approach
- Knowledge of NoSQL databases (Elasticsearch, MongoDB)

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
• DEVELOPMENT. We take the time for intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
• EDUCATION. You can freely use our internal language courses and, in addition, we offer you opportunities for professional and personal development through regular training courses.
• FLEXIBILITY. With us, you can work fully remotely or use one of our modern offices. Your work-life balance matters for us. Your working hours will be flexible.
• SUPPORT AND FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. We focus on direct contact - we all speak by name, regardless of the position.
• POSSIBILITY TO MAKE A CHANGE. You will have the opportunities to heavily impact the project by proposing new solutions and implementing your own ideas quickly.

expondo Polska sp. z o.o. sp. k. https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

As our Backend PHP Engineer in Shop Team, you will have a real impact on the development of our ecommerce platforms and customers all over Europe while moving it towards state of the art form with focus on our customer experience.

YOUR RESPONSIBILITIES

• Development and maintenance of our shopping platform with a focus on outstanding User Experience
• Creating new modules for the system in PHP
• Participation in the architecture design of the system
• Reviewing and giving constructive feedback on others’ code
• Learning new technologies, keeping abreast of existing technologies and helping to introduce them where appropriate
• Supporting us to move our backend towards future

• Practical knowledge of object oriented programming and design patterns
• Having at least 2 years of experience in PHP
• Knowing one of the PHP frameworks (Symfony preferred)
• Knowledge of relational databases (MySQL or PostgreSQL)
• Having knowledge of HTML and CSS
• Experiences with software architecture definition, REST APIs, unit testing
• Very good command of English in speaking and writing

Would be an asset
- Developing shopping or eCommerce platforms’ experience
- Good practical knowledge of JavaScript (React or Vue)
- Experience with Shopware
- Practical knowledge of GIT & Atlassian tools
- Working experience with automated integration tests and CI/CD approach

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
• DEVELOPMENT. We take the time for intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
• EDUCATION. You can freely use our internal language courses and, in addition, we offer you opportunities for professional and personal development through regular training courses.
• FLEXIBILITY. With us, you can work fully remotely or use one of our modern offices. Your work-life balance matters for us. Your working hours will be flexible.
• SUPPORT AND FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. We focus on direct contact - we all speak by name, regardless of the position.
• POSSIBILITY TO MAKE A CHANGE. You will have the opportunities to heavily impact the project by proposing new solutions and implementing your own ideas quickly.

expondo Polska sp. z o.o. sp. k. https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

We are on our way to move our e-commerce platform from on-premise data centres to Microsoft Azure cloud. Currently, we are looking for a talented Engineer that helps us to build our platform infrastructure of the future and the automation to lift our agile development processes to the next level.

YOUR RESPONSIBILITIES

• Designing, building, setting up and automating infrastructure with the mindset to enable others to work more efficiently to ensure expondo’s speed is not impacted
  with its growth
• Working together with different engineering teams on how to build a reliable and fault-tolerant infrastructure and applications based on cloud-native design patterns
• Building the monitoring infrastructure that ensures that our platform is 360 degrees monitored
• Monitoring infrastructure and solving any issues or complications that arise, especially during peak traffic hours
• Designing, maintaining and automating our Azure-based infrastructure
• Being the owner of monitoring systems, making sure any new feature is monitored from the beginning
• Maintaining and improving our CI/CD approach (for PHP applications)
• Performance analysis, troubleshooting and remediation techniques implementation
• Building scripts to automate operations

• 3+ years work experience in one or more of the following fields: Software Engineering, DevOps/Automation incl. CI/CD, Designing reusable platforms, Web Infrastructure and Open Source
• Highly developed software development skills in either PHP, Python or Java
• Proficiency in cloud infrastructures, preferably Azure
• Expertise in configuration management (e.g. Chef, Puppet, Saltstack, CFEngine or Ansible)
• Proficiency in container platforms (e.g. Docker, Kubernetes), system administration (e.g. Linux, Windows), databases (MySQL, Redis) and messaging technologies (e.g. RabbitMQ)
• English on min. B2 level is a must

FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.

DEVELOPMENT. We take the time for intensive training and afterwards you can actively shape our success strategy with your expert knowledge.

EDUCATION. You can freely use our internal language courses and, in addition, we offer you opportunities for professional and personal development through regular training courses.

FLEXIBILITY. With us, you can work fully remotely or use one of our modern offices. Your work-life balance matters for us. Your working hours will be flexible.

SUPPORT AND FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. We focus on direct contact - we all speak by name, regardless of the position.

POSSIBILITY TO MAKE A CHANGE. You will have the opportunities to heavily impact the project by proposing new solutions and implementing your own ideas quickly.

expondo Polska sp. z o.o. sp. k. https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

• Modifying the listings and optimizing them according to company’s marketing strategies.
• Enhancing product titles, descriptions, categorization, images, and keywords for optimal performance, improving page rank and sales.
• Continually identifying and evaluating new opportunities for better product listing optimization.
• Monitoring competitors and adjusting approach to ensure position as a category leader.
• Conducting ongoing research to evaluate content performance and keyword optimization.

• Excited about building a career in eCommerce from the ground up, with growth opportunities in many directions
• Meticulous, organized and detail-oriented in all aspects of the work
• Very good English verbal and written communication skills
• Good Excel skills
• General understanding of business best practices
• General knowledge of e-commerce
• Familiarity and experience with Amazon and/or Ebay is a plus

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
• DEVELOPMENT. We take the time for an intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
• EDUCATION. You can freely use our internal language courses and, in addition, we offer you opportunities for professional and personal development through regular training courses.
• WORKING TIMES. With us you have flexible working hours and work-free weekends.
• FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. You can also look forward to legendary team events.
• HEALTH. You can look forward to excellent conditions for a quite good work-life balance. We offer you a sponsored sports health programme. Fresh fruit and vegetables as well as free drinks are also available.
• SUPPORT OF THE TEAM. You can count on a friendly smile and helpful advice from each of our team members. We focus on direct contact - we all speak by name, regardless of the position.
• 100% of REMOTE WORK.

expondo Warszawa https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

• ongoing cooperation with affiliate networks and publishers on 18 European markets
• verification of the expondo's offer being displayed correctly among our partners
• implementing and updating the advertising offer used by external publishers
• regular monitoring, analysis and optimization of the effectiveness of the advertisement iactivities
• validation of transactions carried out in the affiliate channels
• reporting the results
• searching for new business partners and new forms of promoting the expondo offer

• Very good English skills. min. B2  level, spoken and written
• Practical knowledge of Excel/ Google Sheets and Google Analytics at an intermediate level
• Ability to think analytically and draw accurate conclusions
• Committed, meticulous, inquisitive and inventive
• Knowledge of the largest affiliate networks in Europe will be an additional advantage

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
• DEVELOPMENT. We take the time for an intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
• EDUCATION. You can freely use our internal language courses and, in addition, we offer you opportunities for professional and personal development through regular training courses.
• WORKING TIMES. With us you have flexible working hours and work-free weekends.
• FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. You can also look forward to legendary team events.
• HEALTH. You can look forward to excellent conditions for a quite good work-life balance. We offer you a sponsored sports health programme. 
• SUPPORT OF THE TEAM. You can count on a friendly smile and helpful advice from each of our team members. We focus on direct contact - we all speak by name, regardless of the position.
• 100% of REMOTE WORK.

expondo Warszawa https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

In this position, you will be responsible for the implementation and optimization of activities as part of the adopted advertising strategy in social media. We are active in 18 European markets where we want to conduct active and effective social media performance. Your scope of tasks will include: 

• Implementation and participation in the creation of strategies and media plans for social media marketing
• Planning and implementation of social media campaigns (with conversion to sales, traffic, generating leads)
• Monitoring, analysis and optimization of social media campaigns in accordance with the KPIs set
• Creating product catalogs for remarketing campaigns
• Create and follow a campaign publishing schedule
• Cooperation with the creative department in the context of delivering advertising materials to social media
• Analysis of target groups, market trends and competitors' activities.

• Knowledge of the specificity of FacebookAds campaigns, formats and billing models
• Knowledge of the specificity of social media channels: Instagram, Facebook, LinkedIn, Twitter
• Min. 2 years of experience in a similar position
• Experience in optimization of performance / lead generation / traffic campaigns
• Knowledge of English at the communicative level (min. B2)
• Knowledge of MS Office and / or Google's equivalent (Google Docs, Google Sheets, Google Slides)
• Knowledge of Google Analytics, Facebook Business Manager, Facebook Atribution
• Knowledge of social media management, optimization and monitoring tools

Nice to have is:

• Experience in conducting activities in foreign markets
• Knowledge of current trends in social media development
• Interest in new technologies
• Knowledge of tools such as: SoTrender, Brand24, SentiOne, SocialBakers
• Knowledge of other European languages

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
• DEVELOPMENT. We take the time for an intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
• EDUCATION. You can freely use our internal language courses and, in addition, we offer you opportunities for professional and personal development through regular training courses.
• WORKING TIMES. With us you have flexible working hours and work-free weekends.
• FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. You can also look forward to legendary team events.
• HEALTH. You can look forward to excellent conditions for a quite good work-life balance. We offer you a sponsored sports health programme.
• SUPPORT OF THE TEAM. You can count on a friendly smile and helpful advice from each of our team members. We focus on direct contact - we all speak by name, regardless of the position.
• 100% of REMOTE WORK.

expondo Warszawa https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

In this position you will be responsible for creating and publishing creative and consistent with the strategy content on our social media, as well as for the implementation and optimization of paid campaigns supporting the published content. We use the following platforms: Facebook, Instagram, LinkedIn. Your scope of duties will include:

• Implementation and participation in the creation of media strategies and action plans in social media
• Planning and implementation of campaigns in social media
• Monitoring, analysis and optimization of social media campaigns in accordance with the designated KPIs
• Creating content published on our channels
• Create and follow a campaign publishing schedule
• Cooperation with the creative department in the context of delivering advertising materials to social media

• Knowledge of the specificity of FacebookAds campaigns, formats and billing models
• Ability to create and publish engaging content
• Knowledge of the specificity of social media channels: Instagram, Facebook, LinkedIn, Twitter
• Min. 1 year of experience in a similar position
• Knowledge of English at the communicative level (min. B2)
• Knowledge of the MS Office package and / or Google equivalent (Google Docs, Google Sheets, Google Slides)
• Analysis of target groups, market trends and competitors' activities.

Nice to have is:

• Experience in conducting social media activities on foreign markets
• Knowledge of the current trends in the development of social media
• Interest in new technologies
• Knowledge of tools such as: SoTrender, Brand24, SentiOne, SocialBakers
• Knowledge of other European languages

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
• DEVELOPMENT. We take the time for an intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
• EDUCATION. You can freely use our internal language courses and, in addition, we offer you opportunities for professional and personal development through regular training courses.
• WORKING TIMES. With us you have flexible working hours and work-free weekends.
• FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. You can also look forward to legendary team events.
• HEALTH. You can look forward to excellent conditions for a quite good work-life balance. We offer you a sponsored sports health programme.
• SUPPORT OF THE TEAM. You can count on a friendly smile and helpful advice from each of our team members. We focus on direct contact - we all speak by name, regardless of the position.
• 100% of REMOTE WORK.

expondo Warszawa https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

As an Inhouse Consultant Financial Systems (m/f/d), you lead the implementation of new technologies in the context of digitalisation and improving core processes. In cooperation with external partners, you will develop our software tools to the next level. You manage various IT and organisational projects in the area of finance and you are responsible for our national and international branches. You will primarily be in charge of the following tasks:

• Independent planning, control and follow-up of IT projects of different sizes and complexity
• Leading the projects for the introduction of a new ERP solution (probably Oracle) that is standardised across the whole group
• Analysis, conceptual design and implementation of the optimisation of processes
• Preparation and implementation of workshops and trainings
• Providing support to various stakeholders during the go-live of implemented solutions

• Successfully graduated from a university with a degree in business administration or a comparable qualification
• At least 4 years of professional experience in a management consultancy or a service company
• Experience in project management in the introduction and further development of finance tools or in the digitalisation of business processes on the basis of individual software
• Good knowledge and experience in the implementation of Oracle would be an advantage
• Strong analytical skills and very good technical know-how
• Excellent communication skills, the ability to work in a team, a secure attitude and a high level of social competence
• A proactive, independent and conceptual way of working as well as flexibility
• High level of commitment with a GET-IT-DONE mentality

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company. We invest sufficient time in your onboarding so that you can actively shape our success strategy with your expertise.
• CONTINUED LEARNING. You can use our internal language courses freely and in addition we offer you the possibilities for professional and personal development through regular training seminars.We offer you a sponsored Udemy for Business account including the possibility of achieving certificates.
• CONDITIONS. With us you have flexible working hours and non-working weekends. You can expect 28 days of vacation, a fair salary and an attractive bonus system.
• FLAIR. We do not have an open space office but smaller personal offices. During the pandemic, the motto is "safety first". Therefore, we are currently working remotely and keeping our distances.
• FUN. Be a part of a colourful culture consisting of diversity, humour, team spirit, willingness to learn and a family-like network that always supports each other.
• HEALTH. You can look forward to excellent conditions with regard to a good work-life balance. You can keep fit in our office fitness room and in addition we offer you a subsidised sports health programme. Fresh fruits and vegetables as well as free drinks are also available.

expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

• Oversee the development, organisation and scaling of all digital content to showcase our e-commerce products.
• Drive organic growth in customer traffic through original authored digital content across 18+ languages.
• Manage multiple content teams including Content, Translations, and Publishing and ensure cross-collaboration within the teams as well as with performance marketing, SEO and CRM teams.
• Introduce and increase efficiency and effectiveness of the content creation process by identifying opportunities for building capacity and optimizing existing processes/systems.
• Champion the development of the best-in-class content creation, strategy and processes.
• Develop and manage end-to-end content marketing and new product onboarding, including the strategy, team structure, department KPIs and targets.
• Provide thought leadership and direction to marketing in the areas of product card and multi-channel content development.
• Mentor, manage and grow a team of content marketing experts across content creation, publishing and translations.
• Introduce and drive the adoption for the right marketing tools for growth and scale.
• Interface with third-parties to facilitate external contracts for outsourcing and process improvement where possible.
• Drive alignment and collaboration with internal stakeholders including product development, commercial, e-commerce, and technology.

• At least 8 years of relevant experience in an e-commerce business.
• Bachelor Degree is required. MBA or Masters Degree is preferred.
• Experience in marketing operations, and managing large teams globally.
• Demonstrated success in implementing a content strategy in the past.
• Numbers-based and KPI-driven, with a strong business acumen. The right candidate can come up with concepts on his/her own without the need of a structured brief; lead and inspire others.
• Experience leading and managing a team; ability to direct and coach others.
• Thrive in a fast-paced environment.
• Fluency in English is a must.

Skills & Competencies:

• A strategic thinker with an entrepreneurial approach.
• Global content marketing or marketing operations experience in a fast-paced e-commerce business.
• Ability to mentor and manage large teams and set up appropriate team structures for success.
• Strategic marketing and leadership including development and communication of a long-term strategy and short-term tactical steps needed to get there.
• Experience working in a dynamic and fluid environment, with many factors changing in real-time to impact sales and marketing performance.
• Relevant experience in capacity planning and building, introducing operational efficiencies, identifying opportunities, and executing plans to increase productivity.
• Cross-functional planning and collaborative approach.
• Demonstrated experience and ability to oversee and manage development of multi-lingual and multi-channel content including articles and product cards.
• Strong presentation and communication skills to effectively communicate to all parts of the organisation.
• Knowledge of advanced content marketing and analytics tools.

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company. We invest sufficient time in your onboarding so that you can actively shape our success strategy with your expertise.
• CONTINUED LEARNING. You can use our internal language courses freely and in addition we offer you the possibilities for professional and personal development through regular training seminars.We offer you a sponsored Udemy for Business account including the possibility of achieving certificates.
• CONDITIONS. With us you have flexible working hours and non-working weekends. You can expect a fair salary and an attractive bonus system.
• FUN. Be a part of a colourful culture consisting of diversity, humour, team spirit, willingness to learn and a family-like network that always supports each other.
• HEALTH. You can look forward to excellent conditions with regard to a good work-life balance. You can keep fit in our office fitness room and in addition we offer you a subsidised sports health programme. Fresh fruits and vegetables as well as free drinks are also available.
• SUPPORT OF THE TEAM. You can count on a friendly smile and helpful advice from each of our team members. We focus on direct contact - we all speak by name, regardless of the position.

expondo Polska sp. z o.o. sp. k. https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

• Translate SEO optimised German and English (source language) product descriptions, marketing, and manufacturing content to Italian (target language)
• Revision, proofreading, and post-edition of translated documents
• Perform pre-translation, including machine translation, terminology extraction, etc.
• Provide feedback to translation coordinators and other content writers to improve linguistic quality and processes

• Bachelor’s Degree from a 3-year college or university, ideally translation or language studies
• Italian is your mother tongue, and you have excellent written and spoken communication skills in German and English
• Previous experience as a translator is plus
• Proficiency in Microsoft Office (Teams, Outlook, Excel)
• Familiarity with Translation Memory Tools is desirable but not required.
• You will demonstrate an ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with co-workers, work independently and as part of a team

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
• DEVELOPMENT. We take the time for an intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
• EDUCATION. You can freely use our internal language courses for German and English and, in addition, we offer you opportunities for professional and personal development through regular training courses.
• WORKING TIMES. With us you have flexible working hours and work-free weekends.
• CONDITIONS. You can expect 20 - 28 days of vacation (depends on your seniority), a fair salary and a performance-related bonus system.
• FLAIR. Bright office space with high technology standards in the heart of Mitte or in the centre of Warsaw
• FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. You can also look forward to legendary team events.
• HEALTH. You can look forward to excellent conditions for a quite good work-life balance. You can keep fit in our fitness room and we also offer you a sponsored sports health programme. Fresh fruit and vegetables as well as free drinks are also available.
• HOME OFFICE opportunities

expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

• Oversee the development, organisation and scaling of all visual content to showcase our e-commerce products and develop and to reinforce the expondo brand.
• Drive organic growth in customer traffic and increase in conversion rates and basket size through visual content development and merchandising.
• Manage multiple content teams including Brand Development, Video and Photo and ensure cross-collaboration within the teams as well as with Content, e-Commerce, SEO and CRM teams.
• Introduce and increase efficiency and effectiveness of brand execution, and visual content by identifying opportunities for building capacity and optimizing existing processes/systems.
• Champion the development of the best-in-class brand management, visual content strategy and processes.
• Elevate the brand execution, visual content development and digital merchandising side of expondo to the next level.
• Develop and manage end-to-end processes for photo and video onboarding, including the strategy, team structure, department KPIs and targets.
• Provide thought leadership and direction to marketing in the areas of brand and visual merchandising.
• Mentor, manage and grow a team consisting of creative designers, photographers, videographers etc.
• Introduce and drive the adoption for the right marketing tools for growth and scale.
• Interface with third-parties to facilitate external contracts for outsourcing and process improvement where possible.
• Drive alignment and collaboration with internal stakeholders including product development, commercial, e-commerce, and technology.

• At least 8 years of relevant experience in an e-commerce business.
• Bachelor Degree is required. MBA or Masters Degree is preferred.
• Experience in marketing operations, and managing large teams globally.
• Demonstrated success in implementing a content strategy in the past.
• Numbers-based and KPI-driven, with a strong business acumen. The right candidate can come up with concepts on his/her own without the need of a structured brief; lead and inspire others.
• Experience leading and managing a team; ability to direct and coach others.
• Thrive in a fast-paced environment.
• Fluency in English is a must.

Skills & Competencies:

• A strategic thinker with an entrepreneurial approach.
• Global content marketing or marketing operations experience in a fast-paced e-commerce business.
• Ability to mentor and manage large teams and set up appropriate team structures for success.
• Strategic marketing and leadership including development and communication of a long-term strategy and short-term tactical steps needed to get there.
• Experience working in a dynamic and fluid environment, with many factors changing in real-time to impact sales and marketing performance.
• Relevant experience in capacity planning and building, introducing operational efficiencies, identifying opportunities, and executing plans to increase productivity.
• Cross-functional planning and collaborative approach.
• Demonstrated experience and ability to oversee and manage development of multi-channel rich media content including how-to videos, lifestyle videos and photos, product videos and photos, 360s etc.
• Strong presentation and communication skills to effectively communicate to all parts of the organisation.

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company. We invest sufficient time in your onboarding so that you can actively shape our success strategy with your expertise.
• CONTINUED LEARNING. You can use our internal language courses freely and in addition we offer you the possibilities for professional and personal development through regular training seminars.We offer you a sponsored Udemy for Business account including the possibility of achieving certificates.
• CONDITIONS. With us you have flexible working hours and non-working weekends. You can expect a fair salary and an attractive bonus system.
• FUN. Be a part of a colourful culture consisting of diversity, humour, team spirit, willingness to learn and a family-like network that always supports each other.
• HEALTH. You can look forward to excellent conditions with regard to a good work-life balance. You can keep fit in our office fitness room and in addition we offer you a subsidised sports health programme. Fresh fruits and vegetables as well as free drinks are also available.
• SUPPORT OF THE TEAM. You can count on a friendly smile and helpful advice from each of our team members. We focus on direct contact - we all speak by name, regardless of the position.

expondo Polska sp. z o.o. sp. k. https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

In this role you will manage the supply chain team, own planning & purchasing process, cooperate with suppliers and other company departments to secure requested volumes and timings with high quality work standard. You would also be responsible for IT tools built in | out-house for their development and handle supply information flow to other teams to ensure smooth cooperation process.

• Driving growth in the whole supply chain team
• Supply planning and purchasing process maintenance and development in a monthly/daily routine
• Keeping internal tools/systems/records up to date
• Collaborating with different teams across whole organization
• Securing demand-driven finished goods and spare parts flow from main suppliers into warehouses according to S&OP plans, OKR’s goals, expected KPI results and company strategy

• Minimum 3 years experience in a similar role, ideally Operations, Supply Chain, Logistics
• Master or Bachelor degree in Logistics, Supply Chain, Economy, Engineering, Math, Statistics or IT
• Experience in team management (remote and directly)
• Experience in acting as an owner inside S&OP or IBP process
• Experience with planning software’s i.e.: SlimStock, FcstPRO, SAP APO, JDA, E2Open, Others
• Strong know-how in “end to end supply chain”
• Strong experience in replenishment or stocking planning models
• Advanced knowledge of Microsoft 365 modules (i.e. Excel, Access)
• Independent and self-reliant work organization
• Openness to change and the ability to focus on solutions
• Willingness to learn and to develop on a regular basis
• Very good English skills, Polish would be an advantage but not a requirement

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company. We invest sufficient time in your onboarding so that you can actively shape our success strategy with your expertise.
• CONTINUED LEARNING. You can use our internal language courses freely and in addition we offer you the possibilities for professional and personal development through regular training seminars.We offer you a sponsored Udemy for Business account including the possibility of achieving certificates.
• CONDITIONS. With us you have flexible working hours and non-working weekends. You can expect a fair salary and an attractive bonus system.
• FLAIR. We do not have an open space office but smaller personal offices. During the pandemic, the motto is "safety first". Therefore, we are currently working remotely and keeping our distances.
• FUN. Be a part of a colourful culture consisting of diversity, humour, team spirit, willingness to learn and a family-like network that always supports each other.
• HEALTH. You can look forward to excellent conditions with regard to a good work-life balance. You can keep fit in our office fitness room and in addition we offer you a subsidised sports health programme. Fresh fruits and vegetables as well as free drinks are also available.

expondo Polska sp. z o.o. sp. k. https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

• You are accountable for the planning & purchasing process, including forecasting and purchase order placement, within defined scope
• You are responsible for a demand-driven flow of finished goods and spare parts from main suppliers into warehouses according to S&OP plans, OKR’s goals, expected KPI results and company strategy in force
• You cooperate with suppliers and other company departments to secure requested volumes and timings with high quality work standard
• You actively participate in IT tools build in | out-house development
• You secures the supply information flow to other teams to ensure a smooth cooperation process

• Minimum 1 year experience on a similar role ideally in Operations, Supply Chain, Logistics departments
• Bachelor's degree in Logistics, Supply Chain, Economy, Engineering, Math, Statistics or IT
• Experience with software planning, i.e. SlimStock, FcstPRO, SAP APO, JDA, or others
• Good knowledge and experience on Microsoft 365 modules (i.e. Excel, Access)
• Independent and self-reliant work organization
• Openness to change and the ability to focus on solutions
• Willingness to learn and to develop on a regular basis
• Good English skills, Polish would be an advantage but not a requirement

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company. We invest sufficient time in your onboarding so that you can actively shape our success strategy with your expertise.
• CONTINUED LEARNING. You can use our internal language courses freely and in addition we offer you the possibilities for professional and personal development through regular training seminars.We offer you a sponsored Udemy for Business account including the possibility of achieving certificates.
• CONDITIONS. With us you have flexible working hours and non-working weekends. You can expect a fair salary and an attractive bonus system.
• FLAIR. We do not have an open space office but smaller personal offices. During the pandemic, the motto is "safety first". Therefore, we are currently working remotely and keeping our distances.
• FUN. Be a part of a colourful culture consisting of diversity, humour, team spirit, willingness to learn and a family-like network that always supports each other.
• HEALTH. You can look forward to excellent conditions with regard to a good work-life balance. You can keep fit in our office fitness room and in addition we offer you a subsidised sports health programme. Fresh fruits and vegetables as well as free drinks are also available.

expondo Polska sp. z o.o. sp. k. https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

• You are taking care of inbound logistics process maintenance in a daily routine
• You secures the logistic flow for finished goods and spare parts from departure points into warehouses according to main shipping plan, expected KPI results and company strategy in force
• You work closely with other teams across organization, especially Supply Chain
• You coordinate the import customs clearance process and documents
• You keeping the used tools up to date

• Minimum 3 years experience on a similar role ideally in Operations, Supply Chain, Logistics departments
• Bachelor's degree in Logistics, Supply Chain, Economy, Engineering or IT
• Experience with software to track & trace shipments, i.e.: DAKOSY, carriers portal, or others
• Knowledge of incoterms, customs and warehousing process documentation
• General knowledge about the supply chain China <> Europe
• Good knowledge and experience on Microsoft 365 modules (i.e. Excel, Access)
• Independent and self-reliant work organization
• Openness to change and the ability to focus on solutions
• Willingness to learn and to develop on a regular basis
• Good English skills, Polish would be an advantage but not a requirement

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company. We invest sufficient time in your onboarding so that you can actively shape our success strategy with your expertise.
• CONTINUED LEARNING. You can use our internal language courses freely and in addition we offer you the possibilities for professional and personal development through regular training seminars.We offer you a sponsored Udemy for Business account including the possibility of achieving certificates.
• CONDITIONS. With us you have flexible working hours and non-working weekends. You can expect a fair salary and an attractive bonus system.
• FLAIR. We do not have an open space office but smaller personal offices. During the pandemic, the motto is "safety first". Therefore, we are currently working remotely and keeping our distances.
• FUN. Be a part of a colourful culture consisting of diversity, humour, team spirit, willingness to learn and a family-like network that always supports each other.
• HEALTH. You can look forward to excellent conditions with regard to a good work-life balance. You can keep fit in our office fitness room and in addition we offer you a subsidised sports health programme. Fresh fruits and vegetables as well as free drinks are also available.

expondo Polska sp. z o.o. sp. k. https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

• Work with CRM and Marketing Automation platform
• Execute projects for digital advertising campaigns: banner promotions, email newsletter templates, landing pages
• Setting up automated scenarios, dynamic content personalization (customizations based on visitors' behavioral data)
• Deploy AI-driven use cases (product recommendations, predictions), work with tag manager
• Learn and work with jinja script
• Build scripts to automate operations

• Frontend coding experience (Javascript – jQuery, HTML, CSS) ideally for an e-shop, CRM/Marketing, SAAS solutions
• Willingness to develop skills and grow
• Self-driven, open for ownership, quick learner
• Understanding databases & communication (API, webhooks)
• Backend coding experience (node.js, python, PHP, SQL) is an asset
• Working with data storages (i.e. BigQuery, data warehouses) is an asset
• Ability to communicate in English with internal & external teams, work with tech documentation

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
• DEVELOPMENT. We take the time for an intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
• EDUCATION. You can freely use our internal language courses and, in addition, we offer you opportunities for professional and personal development through regular training courses.
• WORKING TIMES. With us you have flexible working hours and work-free weekends.
• FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. You can also look forward to legendary team events.
• HEALTH. You can look forward to excellent conditions for a quite good work-life balance. We offer you a sponsored sports health programme.
• SUPPORT OF THE TEAM. You can count on a friendly smile and helpful advice from each of our team members. We focus on direct contact - we all speak by name, regardless of the position.
• 100% of REMOTE WORK.

expondo Warszawa https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

• Keyword analysis
• Keyword optimization of pages and content
• Designing content for SEO purposes
• Designing internal linking
• Searching for content gaps
• Introducing content to our sites
• Cooperation with content team – acquiring texts, checking texts in case of SEO requirements, communication with translation team

• Very good English and German language skills (min. B2)
• Knowledge of MS Office or/and Google package (Google Docs, Google Sheets, Google Slides)
• Any experience with content and content creation or SEO
• Willingness to develop SEO skills and content design skills

Nice to have would be:

• Knowledge of ranking factors and Google requirements regarding content
• Ability to optimize the most important elements of SEO for keywords
• Ability to perform keyword analysis or knowledge of tools intended for this purpose (for example Google Keyword Planner, KeywordTool)
• Experience in project management
• Knowledge of popular CMSs
• Knowledge of analytical tools – Google Analytics, Google Search Console
• Knowledge of other European languages

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
• DEVELOPMENT. We take the time for an intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
• EDUCATION. You can freely use our internal language courses and, in addition, we offer you opportunities for professional and personal development through regular training courses.
• WORKING TIMES. With us you have flexible working hours and work-free weekends.
• FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. You can also look forward to legendary team events.
• HEALTH. You can look forward to excellent conditions for a quite good work-life balance. We offer you a sponsored sports health programme.
• SUPPORT OF THE TEAM. You can count on a friendly smile and helpful advice from each of our team members. We focus on direct contact - we all speak by name, regardless of the position.
• REMOTE WORK OPPORTUNITIES..

expondo Warszawa https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

• Ideally you have a master’s degree in Business Administration, Engineering or an equivalent in working experience and you have worked minimum for 7 years in product development
• With passion, a strong leadership skills and a very good understanding how to set up priorities you will achieve the desired results
• You love to develop your team to the best professionals and being accountable for their success
• To manage together with your team a lot of new products projects at the same time, you will need excellent multi-tasking ability and the ability to work under pressure
• You are a highly analytical thinking person and you should be proficient in project management software and analytical tools
• You are strong in communications and negotiations besides you are an expert to improve existing process and make them more effecient
• Excellent knowledge of English & Polish is required
• You are ready to travel occasionally

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company. We invest sufficient time in your onboarding so that you can actively shape our success strategy with your expertise.
• CONTINUED LEARNING. You can use our internal language courses freely and in addition we offer you the possibilities for professional and personal development through regular training seminars.We offer you a sponsored Udemy for Business account including the possibility of achieving certificates.
• CONDITIONS. With us you have flexible working hours and non-working weekends. You can expect a fair salary and an attractive bonus system.
• FUN. Be a part of a colourful culture consisting of diversity, humour, team spirit, willingness to learn and a family-like network that always supports each other.
• HEALTH. You can look forward to excellent conditions with regard to a good work-life balance. You can keep fit in our office fitness room and in addition we offer you a subsidised sports health programme. Fresh fruits and vegetables as well as free drinks are also available.
• SUPPORT OF THE TEAM. You can count on a friendly smile and helpful advice from each of our team members. We focus on direct contact - we all speak by name, regardless of the position.

expondo Warszawa https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

As our Director of Customer Care you are responsible for a team of 40+ team members and quickly get up to speed with the challenges and opportunities facing our business. You are empowered to build the system and team that manages our customer relationships. You will develop and own all customer support metrics and be tasked with building a global, customer centric team. Success for our customers means allowing them to focus on running their own business and relying on expondo to be their trusted partner.

You already managed large, distributed Customer Care teams and have driven large scale customer support improvements and projects at companies that have materially impacted KPI’s. You are experienced in hiring and motivating team members remotely and are a pro at spotting talent and delegating appropriately. 

Most importantly, you are passionate about creating a perfect customer experience and are able to advocate for customers in a way that creates the biggest impact on how we do things. 

• Architect and craft the vision for expondo’s customer care team, including systems selection, process creation, and team structure 
• Cross-funtional collaboration to define success metrics for the team and ensuring our team delivers in alignment with the company’s strategic goals and initiatives
• Own our global roadmap, ensuring the team sets and exceeds strategic, achievable goals each quarter, year, and beyond
• Manage the impact on customer satisfaction and retention, and work with the team to test and evaluate strategies for improving customer experience
• Bring data driven insights to the executive team that advocate for improvements or changes to our marketing, sales, and operations that will allow us to deliver excellence
• Ensure our team is growing in line with our customer base and hiring, tooling and process needs are aligned with the skills and knowledge required to support 

• 5+ years of experience managing large, remote teams providing support and guidance to customers
• A proven track record of hiring, leading, mentoring and training support professionals
• Experience defining requirements and selecting customer support ticketing systems (experience with Zendesk is a plus)
• Experience in the design of appropriate support SLAs and success in establishing appropriate processes for the team to consistently achieve and exceed against those SLAs
• Demonstrated experience in developing frameworks, processes, and architectures for customer support software that leads to incredible customer outcomes and internal efficiency
• Experience leading in an uncomfortably high growth, constantly changing environment
• A love of data. Deep down you always look for data and metrics to lead your thinking and decision making to impact both your team and the company’s success
• Excellent written and verbal communication skills, able to work cross functionally and deliver clear and concise presentations, and above all are open, honest, and transparent in your communications

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company. We invest sufficient time in your onboarding so that you can actively shape our success strategy with your expertise.
• CONTINUED LEARNING. You can use our internal language courses freely and in addition we offer you the possibilities for professional and personal development through regular training seminars.We offer you a sponsored Udemy for Business account including the possibility of achieving certificates.
• CONDITIONS. With us you have flexible working hours and non-working weekends. You can expect 28 days of vacation, a fair salary and an attractive bonus system.
• FLAIR. We do not have an open space office but smaller personal offices. During the pandemic, the motto is "safety first". Therefore, we are currently working remotely and keeping our distances.
• FUN. Be a part of a colourful culture consisting of diversity, humour, team spirit, willingness to learn and a family-like network that always supports each other.
• HEALTH. You can look forward to excellent conditions with regard to a good work-life balance. You can keep fit in our office fitness room and in addition we offer you a subsidised sports health programme. Fresh fruits and vegetables as well as free drinks are also available.

expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

Are you looking for an exciting challenge and a diverse range of tasks?
Then you are just right with us!

As a customer advisor for the German-speaking regions (D/A/CH), you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in writing correspondance and on the phone, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!

• EXPERTISE. You already have experience in the field of customer care or would like to start your career after completing your commercial training.
• CUSTOMER SAVVY. You always find the right words and know how to turn our customers into fans.
• LANGUAGES. Your German is fluent or at native level and your English is very good. Ideally you speak other languages as well.
• TEAM SPIRIT. You are open-minded and want to join our team and become part of the expondo family!
• DEVELOPMENT. You like technical devices and are willing to familiarise yourself with our broad product portfolio.

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
• DEVELOPMENT. We take the time for an intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
• EDUCATION. You can freely use our internal language courses for German and English and, in addition, we offer you opportunities for professional and personal development through regular training courses.
• WORKING TIMES. With us you have flexible working hours and work-free weekends.
• CONDITIONS. You can expect 28 days of vacation, a fair salary and a performance-related bonus system.
• FLAIR. Bright office space with high technology standards in the heart of Mitte.
• FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. You can also look forward to legendary team events.
• HEALTH. You can look forward to excellent conditions for a quite good work-life balance. You can keep fit in our fitness room and we also offer you a sponsored sports health programme. Fresh fruit and vegetables as well as free drinks are also available.

expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

Are you looking for an exciting challenge and a diverse range of tasks?
Then you are just right with us!

As a customer advisor for the French speaking region in Europe you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in writing correspondance and on the phone, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!

• EXPERTISE. You already have experience in the field of customer care or would like to start your career after completing your commercial training.
• CUSTOMER SAVVY. You always find the right words and know how to turn our customers into fans.
• LANGUAGES. Your French is fluent or at native level and your English is very good. Ideally you speak other languages as well.
• TEAM SPIRIT. You are open-minded and want to join our team and become part of the expondo family!
• DEVELOPMENT. You like technical devices and are willing to familiarise yourself with our broad product portfolio.

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
• DEVELOPMENT. We take the time for an intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
• EDUCATION. You can freely use our internal language courses for German and English and, in addition, we offer you opportunities for professional and personal development through regular training courses.
• WORKING TIMES. With us you have flexible working hours and work-free weekends.
• CONDITIONS. You can expect 28 days of vacation, a fair salary and a performance-related bonus system.
• FLAIR. Bright office space with high technology standards in the heart of Mitte.
• FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. You can also look forward to legendary team events.
• HEALTH. You can look forward to excellent conditions for a quite good work-life balance. You can keep fit in our fitness room and we also offer you a sponsored sports health programme. Fresh fruit and vegetables as well as free drinks are also available.

expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

As a team leader in our Customer Care department, you are leading one of our international teams. Your team is made up of about 15 great people of different nationalities. You will be responsible for the performance and the compliance with processes within the department.

• You will continuously optimize existing processes and thus ensure quality standards
• You actively carry out coaching and training within the team
• You will take care of the continuous sales development of your employees and further expand active product sales in inbound
• You recognize the potential in your team and offer your employees development opportunities
• You prepare regular reports for the Director of Customer Care
• You will conduct feedback, target and development discussions and therefore you are always in close contact with your team
• You will be responsible for the vendor management with our external partners

• You have worked in operational customer service for several years and you already led a team in a customer service environment
• You are a strong personality with assertiveness and negotiating skills
• You are data driven, analytical, result-oriented and you focus on solutions rather than problems
• You are characterized by a high degree of loyalty
• You have the ability to motivate and inspire people
• Your German and English skills are very good, both written and spoken

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company. We invest sufficient time in your onboarding so that you can actively shape our success strategy with your expertise.
• CONTINUED LEARNING. You can use our internal language courses freely and in addition we offer you the possibilities for professional and personal development through regular training seminars.We offer you a sponsored Udemy for Business account including the possibility of achieving certificates.
• CONDITIONS. With us you have flexible working hours and non-working weekends. You can expect 28 days of vacation, a fair salary and an attractive bonus system.
• FLAIR. We do not have an open space office but smaller personal offices. During the pandemic, the motto is "safety first". Therefore, we are currently working remotely and keeping our distances.
• FUN. Be a part of a colourful culture consisting of diversity, humour, team spirit, willingness to learn and a family-like network that always supports each other.
• HEALTH. You can look forward to excellent conditions with regard to a good work-life balance. You can keep fit in our office fitness room and in addition we offer you a subsidised sports health programme. Fresh fruits and vegetables as well as free drinks are also available.

expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

As our Partner Manager in the Customer Care department, you will be the first point of contact to our customer care outsourcing partner. We have about 50 external employees working for us at the moment. You will ensure that the cooperation between expondo and our external partner runs properly and that our expondo business is constantly growing.

• Improving the partner engagement and satisfaction with expondo
• Developing an account plan and coverage strategy for all our partner
• Building out a loyalty program for our partner
• Participating in, and when needed speaking, at key partner events
• Influencing internal expondo teams to provide the best possible partner experience
• Use analytical factors to provide the direction
• Negotiation of commercial agreements with potential new partners
• Setting and managing budgets for marketing, support and staffing

• You previously made experiences as a people manager and budget owner
• You gained relevant experience in B2B partner management, account management or business development
• You have a solid understanding of e-commerce and online marketplaces in EU
• You own the ability to connect with and influence internal and external customers
• You master outstanding planning, time management and organizational skills
• You are savvy at prioritizing product initiatives, internally and externally
• You are comfortable giving presentations to internal and external audiences
• You can use German and English fluently in a business environment

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company. We invest sufficient time in your onboarding so that you can actively shape our success strategy with your expertise.
• CONTINUED LEARNING. You can use our internal language courses freely and in addition we offer you the possibilities for professional and personal development through regular training seminars.We offer you a sponsored Udemy for Business account including the possibility of achieving certificates.
• CONDITIONS. With us you have flexible working hours and non-working weekends. You can expect 28 days of vacation, a fair salary and an attractive bonus system.
• FLAIR. We do not have an open space office but smaller personal offices. During the pandemic, the motto is "safety first". Therefore, we are currently working remotely and keeping our distances.
• FUN. Be a part of a colourful culture consisting of diversity, humour, team spirit, willingness to learn and a family-like network that always supports each other.
• HEALTH. You can look forward to excellent conditions with regard to a good work-life balance. You can keep fit in our office fitness room and in addition we offer you a subsidised sports health programme. Fresh fruits and vegetables as well as free drinks are also available.

expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

Are you looking for an exciting challenge and a diverse range of tasks?
Then you are just right with us!

As a customer advisor for the Finnish market you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in writing correspondance and on the phone, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!

• EXPERTISE. You already have experience in the field of customer care or would like to start your career after completing your commercial training.
• CUSTOMER SAVVY. You always find the right words and know how to turn our customers into fans.
• LANGUAGES. Your Finnish is fluent or at native level and your English is very good. Ideally you speak other languages as well.
• TEAM SPIRIT. You are open-minded and want to join our team and become part of the expondo family!
• DEVELOPMENT. You like technical devices and are willing to familiarise yourself with our broad product portfolio.

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
• DEVELOPMENT. We take the time for an intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
• EDUCATION. You can freely use our internal language courses for German and English and, in addition, we offer you opportunities for professional and personal development through regular training courses.
• WORKING TIMES. With us you have flexible working hours and work-free weekends.
• CONDITIONS. You can expect 28 days of vacation, a fair salary and a performance-related bonus system.
• FLAIR. Bright office space with high technology standards in the heart of Mitte.
• FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. You can also look forward to legendary team events.
• HEALTH. You can look forward to excellent conditions for a quite good work-life balance. You can keep fit in our fitness room and we also offer you a sponsored sports health programme. Fresh fruit and vegetables as well as free drinks are also available.

expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

Are you looking for an exciting challenge and a diverse range of tasks?
Then you are just right with us!

As a customer advisor for the Polish market you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in writing correspondance and on the phone, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!

• EXPERTISE. You already have experience in the field of customer care or would like to start your career after completing your commercial training.
• CUSTOMER SAVVY. You always find the right words and know how to turn our customers into fans.
• LANGUAGES. Your Polish is fluent or at native level and your English is very good. Ideally you speak other languages as well.
• TEAM SPIRIT. You are open-minded and want to join our team and become part of the expondo family!
• DEVELOPMENT. You like technical devices and are willing to familiarise yourself with our broad product portfolio.

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company. We invest sufficient time in your onboarding so that you can actively shape our success strategy with your expertise.
• CONTINUED LEARNING. You can use our internal language courses freely and in addition we offer you the possibilities for professional and personal development through regular training seminars.We offer you a sponsored Udemy for Business account including the possibility of achieving certificates.
• CONDITIONS. With us you have flexible working hours and non-working weekends. You can expect a fair salary and an attractive bonus system.
• FLAIR. We do not have an open space office but smaller personal offices. During the pandemic, the motto is "safety first". Therefore, we are currently working remotely and keeping our distances.
• FUN. Be a part of a colourful culture consisting of diversity, humour, team spirit, willingness to learn and a family-like network that always supports each other.
• HEALTH. You can look forward to excellent conditions with regard to a good work-life balance. You can keep fit in our office fitness room and in addition we offer you a subsidised sports health programme. Fresh fruits and vegetables as well as free drinks are also available.

expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

You will work closely with the Head of CX, Marleen Wedler, within the area of digital product innovation. You will do research, prepare analyses, and create reports to identify drivers and trending topics. You will additionally support and take over responsibility of a variety of exciting CX projects and will get to use tools which are at the forefront of the e-commerce sector. We empower our customer experience team to drive innovation and solve customer problems – in ways that our customers will appreciate and love. Our CX team is a cross-functional department working in collaboration with and impacting the whole organization.

What is your role in it?
You are responsible for maintaining our customers’ happiness and joining a customer-centric culture, driven by creative problem-solving with a spirit of collaboration, empathy, and curiosity

• CREATE solutions, implement changes, adopt trends, and manage customer experience-orientated projects
• DEVELOP the customer experience across the entire journey, with a strong emphasis on the voice-of-the-customer to gauge the customer’s overall satisfaction with our products and services
• ASSESS what drives an effortless customer experience by analysing opportunities and friction points as well as doing research and driving changes required to create thoughtful experiences for every customer and increase satisfaction
• ACT as an internal CX ambassador – share customer insights and analytics to strengthen the customer-first obsession mindset within the entire organization

Do you have a customer-first obsession and a heart that beats for the best customer service? Then this position could be the perfect fit for you! Your experience should match the following:

• You have already gained professional experience in a similar role (for example CX manager, UX/UI researcher, analyst), preferably within e-commerce environment
• You are a visionary with the ability to put yourself into the shoes of a customer and who enjoys digitalisation
• You have a proven ability to gather customer journey insights, prioritise them, and propose the most valuable ones to the departments that can make them happen
• Your work style is characterised by your analytical and conceptual thinking skills and you communicate confidently with other teams, stakeholders, and customers
• You have strong written & verbal command of the English language
• You are located in a European country and are open to working fully remotely

DIVERSE PERSPECTIVES
We celebrate diversity! We have a diverse base of customers and to find innovative solutions for them, we need to have a diverse team. As such, we explicitly seek people that bring diverse life experiences, diverse educational backgrounds, diverse cultures, and diverse work experiences. Please be prepared to share with us how your perspective will bring something unique and valuable to our customers

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
• DEVELOPMENT. We take the time for an intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
• EDUCATION. You can freely use our internal language courses for German and English and, in addition, we offer you opportunities for professional and personal development through regular training courses.
• WORKING TIMES. With us you have flexible working hours and work-free weekends.
• CONDITIONS. You can expect a fair salary and a performance-related bonus system.
• FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. You can also look forward to legendary team events.
• HEALTH. You can look forward to excellent conditions for a quite good work-life balance. You can keep fit in our fitness room and we also offer you a sponsored sports health programme. Fresh fruit and vegetables as well as free drinks are also available.

expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

As the Process Excellence Manager for the Product Lifecycle Excellence team, you will be implementing, optimizing and driving change for and with users on processes and internal tools. Reporting to the Head of Digital Product & Innovation, you will strive for best-in-class improvements.

We empower our product lifecycle teams to solve hard problems – customer problems and business problems – in ways that our customers love, yet work for our business.
Our product lifecycle processes are driven by the following teams:
- Product development
- Product sourcing
- Content management
- Translation management
- Category management

YOUR RESPONSIBILITIES

• Documenting and analyzing existing processes, deriving improvements
• Forecasting expected results of process changes, analyzing implemented changes and making adjustments
• Running process improvement projects, managing root cause analyses together with subject matter experts and identifying end-to-end process gaps
• Providing high-quality insights based on data, deriving conclusions and facilitating decision making with stakeholders
• Being a single point of contact for other departments with regards to Product Implementation processes and actively cooperating with them in order to prioritize and implement new processes or improvements
• Preparing, executing, moderating and post-processing of different process workshops which are necessary to ensure the feasibility of the proposed processes with stakeholders
• Training and mentoring your team & colleagues in innovative and engaging enablement initiatives, establishing standards and methods to measure and improve processes

• At least 3 years of digital process management experience (online retail/e-commerce background more than welcomed)
• Completed a graduate degree; ability to learn quickly
• Practical knowledge of project management and negotiations with stakeholders 
• Experience in leading people
• Excellent statistical & analytical skills, mastering complex structures including large sets of data
• Comprehensive knowledge of at least one process management methodology and familiarity with best-in-class product lifecycle management technology
• Experience in creating and delivering results for various audiences
• Strong communication and interpersonal skills
• Fluency in English
• Experience and interest in continuous improvement
• As a tech & data native individual, driving the outcome & data-oriented culture of your team and the stakeholders you collaborate with
• Tech-Savvy skills and familiarity with tools like Power Automate, Zapier, AirTable, Bizagi, Miro or Mural

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
• DEVELOPMENT. We take the time for intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
• EDUCATION. You can freely use our internal language courses and, in addition, we offer you opportunities for professional and personal development through regular training courses.
• FLEXIBILITY. With us, you can work fully remotely or use one of our modern offices. Your work-life balance matters for us. Your working hours will be flexible.
• SUPPORT AND FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. We focus on direct contact - we all speak by name, regardless of the position.
• POSSIBILITY TO MAKE A CHANGE. You will have the opportunities to heavily impact the project by proposing new solutions and implementing your own ideas quickly.

expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png

As Senior Environmental, Social and Governance (ESG) Officer, you will define, build alignment for, and advance companywide ESG goals. You will be partnering with all stakeholders, both internal as externally. A key success factor is interest and ability to take own initiatives, build and present strong and innovative business cases and show a true entrepreneurial approach towards implementing the new ESG strategy.
The ESG Officer will be both strategic and able to execute with independence and will serve as the ESG reporting expert for the company. You will collaborate and work closely with the Group's CEO and other Board members.

ESG Strategy, Integration and Performance

• Formulate ESG business strategy and drive ESG initiatives in a lean eCommerce organization.
• Work across a diverse group of stakeholders to define goals for each business unit, and partner effectively to implement and track progress against these goals
• Continuously monitor ESG developments, industry standards, and regulations that may affect the company, adapting the program as appropriate
• Establish ESG standards across the group.
• Distill key strategic themes, ideas, and opportunities into tangible executable initiatives
• Ensure the companies activities comply with relevant legislation, good business practice and ethical standards
• Engage with external stakeholder to help develop strong ESG programs.

Measurement, Evaluation and Reporting

• Own reporting and tracking for ESG metrics
• Build and maintain data which reflect our materiality matrix for the purpose of evaluating how to differentiate our ESG program and performance. This includes identifying ESG key performance indicators that have proven to be most impactful and enhance integration into program framework
• Benchmark corporate peers, competitors, and relevant industry on key ESG, trends, and best practices in areas such as sustainability reporting and third-party disclosure
• Partner with Investor Relations, Legal, Sales, and Communications teams to gather, verify, and prepare data for investor, customer, and board reports and presentations
• Develop expertise within industry sectors and relevant peer groups of companies

Communications

• Drive employee engagement around sustainability and ESG
• Develop the overall narrative for expondo’s ESG efforts in partnership with the Marketing team, including internal and external communication strategies.

• Minimum of 6+ years of professional experience in ESG, in the area of sustainability or CSR with experience in ESG strategy development and reporting
• A passion for ESG and determination to "do the right thing because it is the right thing to do"
• High level of interpersonal skills to work effectively with others, motivate team members, and elicit work output
• High level of enthusiasm, persistence, leadership ability, initiative, and experienced judgement to identify priorities, initiate projects, and complete activities in a timely fashion
• Experience in interacting directly with a broad group of external stakeholders, policymakers and investors.
• Charismatic, strong influencer, innovative mindset and a true passion for the ESG subject
• Entrepreneurial mindset
• Hands-on / pragmatic / "can-do" mentality
• Experience with working in fast-paced eCommerce environment preferred

• FUTURE. We give you a long-term perspective in a modern, dynamically developing, global company.
• DEVELOPMENT. We take the time for an intensive training and afterwards you can actively shape our success strategy with your expert knowledge.
• EDUCATION. You can freely use our internal language courses and, in addition, we offer you opportunities for professional and personal development through regular training courses.
• WORKING TIMES. With us you have flexible working hours and work-free weekends.
• FUN. You will be a part of a colourful mixed team in which diversity, humour and mutual support are very important. You can also look forward to legendary team events.
• HEALTH. You can look forward to excellent conditions for a quite good work-life balance. We offer you a sponsored sports health programme. Fresh fruit and vegetables as well as free drinks are also available.
• SUPPORT OF THE TEAM. You can count on a friendly smile and helpful advice from each of our team members. We focus on direct contact - we all speak by name, regardless of the position.

expondo GmbH Deutschland https://corporate.expondo.de https://www.expondo.de/media/image/ef/ea/47/exp_logo_092017.png